Terms of Service

Last updated October 1, 2026

Acceptance of Terms

These Terms of Service ("Terms") govern your use of the website and services provided by Bit Flip LLC ("Known Agents," "we," or "us"). By using the website or services, you agree to these Terms and our Privacy Policy. If you do not agree, you may not use the services.

Subscription and Payment

Some features of our services may require a paid subscription. By subscribing, you authorize us to charge your payment method on a recurring basis unless you cancel before the renewal date. All fees are non-refundable unless otherwise required by law. You are responsible for any billing disputes within 30 days of the charge.

Acceptable Use

You may not misuse our services. This includes, but is not limited to:

• Reverse engineering, decompiling, or extracting source code
• Attempting unauthorized access to systems or data
• Using our services for unlawful, abusive, or fraudulent activities
• Reselling, sublicensing, or mirroring the services or their content without our consent
• Scraping, crawling, or otherwise extracting data or content from our website or services without our prior written permission

Intellectual Property

All content, software, and trademarks in our services are owned by us or our licensors. You are granted a limited, non-transferable license to use the services according to these Terms. No rights are granted beyond this license.

Service Availability

We strive to ensure uninterrupted access to the services but do not guarantee uptime. We may suspend or modify the services at any time for maintenance, upgrades, or other reasons. We are not liable for any interruptions or data loss.

Data Accuracy

We use commercially reasonable efforts to provide accurate data and analytics. However, we do not guarantee the accuracy, completeness, or reliability of any data, reports, or classifications provided through our services. Data may be incomplete, delayed, or incorrectly classified due to technical limitations, third-party behavior, or other factors beyond our control. You are solely responsible for independently verifying any data before relying on it for business decisions.

Third-Party Integration

We are not responsible or liable for any issues, including but not limited to performance degradation, downtime, errors, or other problems affecting your website, systems, or business operations, regardless of the cause. You are solely responsible for your own website, systems, and their performance.

Data Ownership and Usage

You retain ownership of all data submitted to the services by or on your behalf. You grant Known Agents a limited license to process this data solely to provide, maintain, secure, and support the services and comply with applicable law.

Known Agents may create and use aggregated or deidentified data that cannot reasonably identify an individual or customer to analyze, secure, and improve the services.

Data Access and Restrictions

If you are granted access to our API or other export features, you may use them solely for your own internal business purposes to access your own data. You may not share, transfer, or provide access to the API, export features, or any API credentials to any third party, including but not limited to vendors, partners, or service providers, without our prior written consent.

Any authorized third-party access is subject to our approval of the specific API endpoints and data that may be accessed, and we may revoke such access at any time.

You may not resell, sublicense, distribute, commercialize, or use any data, analytics, reports, classifications, or other outputs provided through the services as a material component of any product or service offered to third parties without our prior written consent.

Termination

We reserve the right to suspend or terminate your access to the services at any time for violation of these Terms or at our discretion. Upon termination, your right to use the services ends immediately. Sections related to ownership, disclaimers, and limitations of liability will continue to apply.

Disclaimer of Warranties

Our services are provided "as is" and "as available." We disclaim all warranties, express or implied, including fitness for a particular purpose, merchantability, and non-infringement. We do not guarantee that the services will be error-free or uninterrupted.

Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or special damages, including loss of profits, data, or business, even if advised of the possibility of such damages. Our total liability is limited to the amount paid by you in the past 12 months, if any.

Modifications to Terms

We may update these Terms from time to time. The latest version will be posted on our website with an updated effective date. Continued use of the services after changes means you accept the updated Terms.

Privacy

Our Privacy Policy explains how we collect, use, and share personal data when you use the services.

Governing Law

These Terms are governed by the laws of the jurisdiction in which our company is registered. Any disputes shall be resolved exclusively in the courts of that jurisdiction, unless otherwise required by applicable law.

Contact

If you have questions about these Terms, contact contact@knownagents.com.